Data Protection & Privacy

88bb Privacy Policy

Your personal information is fully secure at 88bb. We protect your privacy through SSL encryption and strict data management practices.

Last Updated: January 2026

88bb ("we", "our", or "platform") places the highest importance on the privacy of its users. This Privacy Policy ("Policy") describes what information we collect when you use our website and services, how that information is used, who it may be shared with, and what your rights and choices are.

By registering on our platform or using our services, you are agreeing to the terms of this Policy. This Policy may be updated from time to time, and we will notify you appropriately of any changes.

What Information We Collect

88bb collects various types of information, which fall into two main categories — information you provide directly, and information collected automatically through your use of the platform.

Personal Identification Information

  • Full name and date of birth
  • National ID or passport number (for verification)
  • Valid email address
  • Mobile number
  • Current and permanent address

Financial Transaction Information

  • bKash, Nagad, Rocket, and Upay account numbers
  • Bank account details (where applicable)
  • Deposit and withdrawal history
  • Transaction amounts and dates
  • Wallet balance information

Gaming Activity Information

  • Game play history and results
  • Bet amounts and outcomes
  • Promotion and bonus usage records
  • VIP level and points information
  • Session duration

Technical Information

  • IP address and device type
  • Browser and operating system
  • Cookie and session data
  • Referral URL and navigation information
  • Login time and logout history

How Your Information Is Used

88bb uses collected information only for lawful and specific purposes. The main purposes for which we use your information are described below.

2.1 Account Management and Verification

We use your personal information to create, manage, and verify your account. Age verification is an important responsibility for us — 88bb provides services only to users aged 21 or above. Information from identity documents is used to complete the KYC (Know Your Customer) process.

2.2 Financial Transaction Processing

Financial information is used to securely process deposits and withdrawals. Relevant payment details are required to verify and complete transactions via bKash, Nagad, Rocket, Upay, and bank transfers. This also includes monitoring transactions to prevent financial fraud and money laundering.

2.3 Customer Service and Support

Account and activity information is used to enable our 24/7 live chat and email support team to resolve your issues. Previous communication history is retained so we can respond more effectively to each support request.

2.4 Platform Improvement and Analysis

Technical and behavioral data is analyzed to improve the user experience and review platform performance. Aggregate information — such as which game categories are used most and which payment methods are popular — helps us improve the quality of our services.

2.5 Security and Fraud Prevention

Technical data and login history are monitored to detect unauthorized access, account hacking, and suspicious activity. Information is also used to ensure fair play and prevent abuse through multiple accounts.

Our Policy on Sharing Information with Third Parties

88bb never sells your personal information or transfers it to third parties for advertising purposes. However, limited information sharing may be necessary in certain specific circumstances.

3.1 Payment Service Providers

Financial information required to process transactions via bKash, Nagad, Rocket, and Upay is sent securely to the relevant payment gateways. For bank transfers, relevant information is shared with the applicable bank. All such organizations adhere to strict data protection standards.

3.2 Game Software Providers

Only the information necessary to manage game sessions is shared with game providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, and others. Personal identification or financial information is not shared with these organizations.

3.3 Legal Obligations

It may be necessary to disclose information in response to applicable laws in Bangladesh or valid orders from regulatory authorities. In such situations, 88bb discloses only the information legally required.

3.4 Technical Service Providers

We work with trusted technology partners for cloud storage, cybersecurity, and analytics services. All such partners operate under strict data protection agreements with 88bb and may not use the information they receive for their own purposes.

Cookie Policy

88bb's website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve the functionality of the platform.

Essential Cookies

These cookies are necessary to maintain login sessions, ensure security, and keep core services running. They cannot be disabled.

Preference Cookies

These cookies are used to remember your language preference, display settings, and other personalized configurations.

Analytics Cookies

Analytics cookies are used to understand how different sections of the platform are being used. Data is collected in aggregate form.

Security Cookies

Security cookies remain active to prevent fraud and cyberattacks. They help keep your account protected.

You can manage cookies by changing your browser settings, but disabling essential cookies may affect some key functions of the platform.

Data Retention & Security Measures

88bb uses the highest-standard security technologies to keep your information safe. The key components of our security infrastructure are as follows.

  • SSL Encryption: All data exchanged between your browser and our servers is protected by 256-bit SSL encryption, making it impossible for third parties to decode the information.
  • Password Protection: Your password is never stored in plain text — it is stored only as an encrypted hash, so even our staff cannot see your password.
  • Two-Factor Authentication (2FA): Two-factor authentication is available to add an extra layer of security to your account.
  • Secure Server Infrastructure: Our servers operate under industry-standard firewalls, anti-intrusion systems, and regular security audits.
  • Staff Access Controls: Our staff only have access to the information required for their specific role — no one has access to all data.
  • Regular Backups: Regular encrypted backups are maintained to reduce the risk of data loss.

Data Retention Period

Information may be retained for as long as your account is active and, after account closure, for as long as necessary to meet legal obligations. Financial transaction records are retained for the period required by applicable law. Information that is no longer needed beyond that is securely deleted.

Your Rights and Choices

88bb believes that you have rights over your own information. Your rights are described below.

Right to Access Information

You have the right to know what information we hold about you. You can contact [email protected] to request a copy of your information.

Right to Correct Information

If any of the information we hold about you is incorrect, you can request a correction. This can be done through your account settings or by contacting our support team.

Right to Delete Information

In certain circumstances, you may request that your information be deleted. However, some information may need to be retained for a specified period due to legal obligations.

Right to Restrict Processing

In some cases, you may request that the processing of your information be limited. This applies in particular to marketing-related communications.

Right to Lodge a Complaint

If you have any concerns about how we manage your information, you can raise a complaint at [email protected]. We take every complaint seriously.

Right to Withdraw Marketing Consent

If you no longer wish to receive promotional emails or messages, you can withdraw your consent at any time. Please contact our support team to do so.

Protection of Minors' Information

88bb strictly ensures that only users aged 21 or above can use our platform. It is our policy not to collect information from minors. Age is verified during the registration process, and identity documents are checked in cases of doubt.

If you believe that a minor's information has been collected, please contact [email protected] immediately. We will take prompt action to delete the relevant account and information.

Changes and Updates to the Policy

88bb may review and update this Privacy Policy from time to time. When significant changes are made to the Policy, we will notify you in the following ways:

  • A clear notice will be displayed when you log in to the platform.
  • Details of the changes will be sent to your registered email address.
  • The "Last Updated" date at the top of this page will be changed.

If you continue to use the platform after the Policy has changed, it will be assumed that you have agreed to the new Policy. If you object to the updated Policy, please stop using your account and contact our support team.

Contact Us

If you have any questions, comments, or requests regarding this Privacy Policy, please contact our support team. We provide assistance in both Bengali and English.

Live Chat

Available 24/7 — the best option for immediate assistance.

For privacy-related requests, write to us from your registered email address and include your account details — this will help us process your request quickly and accurately.

Enjoy safely at 88bb

Your privacy is fully protected under SSL encryption and strict data protection policies. Visit our FAQ page to learn more, or log in directly.